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FAQs

                                            


 

What is the best way to contact you?

Email us at thriftyblessingsboutique@gmail.com. Amber is in office Monday-Friday (hours vary during the day due to schedule change of virtual learning)

 

When will my order ship?

Orders are shipped via USPS within 3 business days of purchase. You will receive a confirmation email with a tracking number once your order is shipped. From here, your order will typically arrive within 2-5 days.

 

Can I make a change to or cancel my order once it has been placed?

While we are unable to cancel your order we will try our best to make a change to your order.  Once it has been processed into the shipping step we are unable to make any changes.

 

What do I do if I received the incorrect item / order?

Please email us at thriftyblessingsboutique@gmail.com. If you could include any pertinent information (order #, name, description of mix up) we will make sure to get you taken care of as soon as possible and we are so sorry for any mix up! But we are all human :)

 

What if one of the items I received is damaged?

All defects and issues must be brought to our attention via email within 2 days of receiving your order. Please include your order # and a picture of the defective area. All defects found after the 2 day window will be assessed a restocking fee of $3 upon return. Once an item has been worn or washed, we are unable to refund or replace an item due.

 

How do I exchange an item?

Due to the fast rate at which our inventory is continuously changing, we may not be able to offer your an exchange.  In that case you are more than welcome to return your item for in-store credit (within 14 days of receiving your order). Once your return is processed, you can then use your store credit to make a new purchase.

 

If I used a discount code, can I still return an item?

If you used a discount code on a full priced item, you are more than welcome to return the item for in-store credit of the purchase price. Any item purchased under the SALE section of our website is FINAL SALE and NOT eligible for return. Jewelry, sunglasses, pre orders and hats are also FINAL SALE.

 

How will I know when my return is processed?

Once your return is received and processed, your store credit will show available in your account. Simply visit thriftyblessingsboutique.commentsold.com and sign into your account to see your available store credit.

 

I forgot to enter the discount code at checkout. Can I be refunded for the discount?

Once an order has been placed, we are unable to refund you for the amount of the discount. If you are having an issue getting the discount code to work, please email us at thriftyblessingsboutique@gmail.com.

 

I purchased an item yesterday that is on sale today! What is your price adjustment policy?

While we love when our customers snag a great deal, we are unable to refund the price difference if an item goes on sale after a purchase. You are welcome to return the item for store credit and re-purchase the item for the discounted price.

 

Do you offer international shipping?

As of right now we only ship within the USA and APO addresses. Please continue to watch our website for changes in including international shipping!